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Contact us

If you have a query prior to your travel on Tigerair and is unable to find the answer in our Frequently Asked Questions, please submit your query here.

Alternatively, you may contact your local reservations call center where our staff will gladly assist you.

English Language Support
+65 3157 6434
3157 6434 (dialing within Singapore)
7am to 10pm daily
(Singapore local time)
+63 2 798 4499 7am to 10pm daily
(Philippines local time)

Chinese Language Support
+65 3157 6434
3157 6434 (dialing within Singapore)
9am to 9pm daily
(Singapore local time)
+86 4006 428 268 9am to 9pm daily
(China local time)
+852 3018 6899 9am to 9pm daily
(Hong Kong local time)
+886 2 5599 2555
02 5599 2555 (dialing within Taiwan)
9am to 9pm daily
(Taiwan local time)

Japanese Language Support
+81(0)3-3225-0036
For Tigerair Taiwan (IT-designated) related flights only
Monday to Friday 10am to 5pm
(Japan local time)
+886 2 5599 2555
02 5599 2555 (dialing within Taiwan)
9am to 9pm daily
(Taiwan local time)

Bahasa Melayu Language Support
+603 2773 0088 Monday to Friday 9am to 6pm
(Malaysia local time)

Bahasa Indonesia Language Support
+62 21 21889098 8am – 5pm daily
(Indonesia Local Time / WIB)

Tamil Language Support
000 800 852 1400 Monday to Friday 9am to 6pm
(India local time)

Thai Language Support
001 800 852 7146 Monday to Friday 9am to 6pm
(Thailand local time)

Vietnamese Language Support
180 09242 Monday to Friday 9am to 6pm
(Vietnam local time)

For Tigerair Australia (TT-designated) bookings, please contact the local reservations call centre.

Passenger feedback

Yes! We want to hear from you!

Click here to write to us or if you are facing any difficulties, you may write to us at the following address:

Tigerair Singapore Flights (TR-designated flights)
Customer Support
Tiger Airways Singapore Pte Ltd
Changi Airport Post Office
P.O. Box 181
Singapore 918147

     

Tigerair Taiwan Flights (IT-designated flights)
Customer Support
P.O.Box 101-188 Taipei
Taipei City 10599
Taiwan(R.O.C.)

Civil Aeronautics Administration, MOTC R.O.C.:0800-211-798(Taiwan only)