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Useful Check-in Information

Present relevant travel documents :

Passengers are required to show their booking confirmation, valid passport (for international flights) or photo ID (for domestic flights), with any necessary visas at check-in. Please note that failure to produce any of the above documents may result to immigration authorities refusing travel.

Check-in timing :

Tigerair recommends that passengers check -in 2 (two) hours prior to scheduled departure.

Check-in counters strictly close 45 minutes prior to scheduled departure time. For all flights departing Dhaka and India only, check-in opens 3 hours prior to departure and closes 1 hour before departure.

Any passenger not having completed check-in formalities and be in receipt of a boarding card within the above timeline will forfeit their seat and no compensation will be given.

Passengers with special requirements :

Passengers with special requirements (e.g. bicycle to check-in) or have special needs are advised to check-in 2 (two) hours prior to departure and make themselves known at the designated check-in counters.

Location of Check-in Counters at Singapore Changi Airport Terminal 2 :

RowsCheck-in Counters available
Row 11
  • Early Check-in : available from 0400hr to 2359hrs
  • Express Check-in : available for passengers with hand-carry bags only
  • Group Check-in : available for itinerary with 10 people or more
  • Tigerplus Check-in: available for Tigerplus passengers.
  • Web Check-in : available for Singapore passport holders departing from Singapore only. Web Check-in service is available at
Row 12
  • Common Row Check-in

Tigerair reserves the right in its absolute discretion to refuse you boarding or checking-in for reasons of safety or security.