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Contact us

If you have a query prior to travel on Tigerair, please refer to our Frequently Asked Questions.

If you have an existing booking, you can make changes to your booking by clicking here.

If you are still unable to find the answer to your question, please contact your local reservations call centre and our staff will endeavour to answer any question you may have.

English Language Support
+65 3157 6434
3157 6434 (dialing within Singapore)
5am to 10pm daily
(Singapore local time)
+63 2 798 4499 5am to 10pm daily
(Philippines local time)
1300 174266 (dialing within Australia)
+61 7 3295 2104
7am to 12am daily
(Sydney/ Melbourne local time)

Chinese Language Support
+65 3157 6434
3157 6434 (dialing within Singapore)
9am to 9pm daily
(Singapore local time)
+86 4008 428 268 9am to 9pm daily
(China local time)
+852 3018 6899 9am to 9pm daily
(Hong Kong local time)
+886 2 5599 2555
02 5599 2555 (dialing within Taiwan)
9am to 9pm daily
(Taiwan local time)

Japanese Language Support
+81(0)3-3225-0036
For Tigerair Taiwan (IT-designated) related flights only
Monday to Friday 10am to 5pm
(Japan local time)
+886 2 5599 2555
02 5599 2555 (dialing within Taiwan)
9am to 9pm daily
(Taiwan local time)

Bahasa Melayu Language Support
001 800 81 6756 Monday to Friday 9am to 6pm
(Malaysia local time)

Bahasa Indonesia Language Support
+62 21 29532888 9am – 6pm daily
(Indonesia Local Time / WIB)

Tamil Language Support
000 800 852 1400 Monday to Friday 9am to 6pm
(India local time)

Thai Language Support
001 800 852 7146 Monday to Friday 9am to 6pm
(Thailand local time)

Vietnamese Language Support
180 09242 Monday to Friday 9am to 6pm
(Vietnam local time)

Passenger feedback

Yes! We want to hear from you!

Submit your feedback via our Customer Support Portal.

Please fill in all the relevant details to facilitate our response to you.

If you are facing any difficulties, you may write to us at the following address:

Tigerair Singapore Flights (TR-designated flights)
Customer Support
Tiger Airways Singapore Pte Ltd
Changi Airport Post Office
P.O. Box 181
Singapore 918147

 

Tigerair Australia Flights (TT-designated flights)
Customer Support
Tiger Airways Australia Pty Ltd
PO Box 2101
Gladstone Park
Melbourne, Victoria 3043
Australia

 

Tigerair Taiwan Flights (IT-designated flights)
Customer Support
P.O.Box 101-188 Taipei
Taipei City 10599
Taiwan(R.O.C.)

delayed and lost baggage

In the unlikely event that your checked baggage is delayed, please contact our ground handling agents at the your arrival station.

For flights arriving Singapore, please contact:

Telephone number : +65 6597 4500
Operating hours : 0700hrs – 2359hrs (Singapore Time)

Advertising queries

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