In compliance with new guidelines set by the International Civil Aviation Organization (ICAO) on hand luggage, various countries have implemented restrictions on carriage of liquids, aerosols and gels on passenger hand baggage.
The following flights are subjected to the above regulation:
- Flights from Macau
- Flights from Vietnam
- Flights to and from Australia
- Flights from China
- Flights from Singapore
- Flights from Thailand
- Flights from the Philippines
Examples of liquids, aerosols and gels include:
- All liquids including beverages, soups and syrups
- Gels, including hair and shower gels
- Pastes, including toothpastes
- Creams, lotions and oils
- Contents of aerosol cans, including sprays, shaving foam, deodorants
- Liquid-solid mixtures
- Any other item of similar consistency
Note: The above items are some common examples and are not exhaustive.
The restrictions are as follows:
- Liquids, gels and aerosols will only be allowed in cabin baggage if they are kept in containers with volumes of not more than 100 ml each.
- These containers must be carried in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 (one) litre.
- Each person is allowed to carry only one such plastic bag.
- The bag must be removed from cabin baggage and presented to security personnel for visual examination.
Medications and special dietary requirements, including baby formula:
- Are permitted in cabin baggage.
- Must be removed from cabin baggage and declared to security personnel at the checkpoint. These items may be subjected to security checks.
- Customers with prescription medicine are advised to bring along supporting documentation (e.g. ID cards, letters from doctors) as verification.
As some countries have imposed these restrictions on both arrival and departure flights, this may affect your ability to carry duty-free purchases onboard the aircraft. Customers are advised to check with duty free personnel before making their purchases.
In order to maintain the flight safety and international guidelines, Taiwan CAA amended the requirements of "Allowed dangerous goods that can be brought by passengers or crew" that depart from Taiwan at 9th March 2015.There are some restrictions of portable chargers, blue flame lighter and electronic cigarettes or etc.: Portable chargers must be put in your hand luggage; Premixing lighters(Blue flame lighter) that can prevent accidental are prohibited; Electronic cigarettes should be put in your hand luggage. Please visit CAA's website and check more details of dangerous goods on board.
There are some restrictions of China's civil aviation regulations, passengers please note that:
- Passenger must not carry cigarette lighter and matches on board the flight.
- Passenger must not put cigarette lighter and matches in hand luggage.
- Passenger must not put cigarette lighter and matches in check-in luggage.
Note: The above items are some common examples and are not exhaustive.
Passengers may still carry on board the things they would normally take in carry-on baggage, such as cameras, personal music devices, books and clothing.
Existing restrictions for carry-on baggage remain the same.
The following items will not be carried in any part of any Tigerair aircraft and cannot be carried in passengers checked or carry-on baggage:
Guns, firearms and weapons
Any object capable, or appearing capable, of discharging a projectile or causing injury, including: All firearms (pistols, revolvers, rifles, shotguns, etc.) Replica and imitation firearms, Component parts of firearms (excluding telescopic sighting devices & sights), air pistols, rifles and pellet guns. Signal flare pistols, Starter pistols, Toy guns of all types, ball bearing guns, industrial bolt and nail guns, cross bows, catapults, harpoons and spear guns, Animal humane killers, stun or shocking devices, e.g. cattle prods, ballistic conducted energy weapons (laser), lighters shaped like a firearm.
Explosives and flammable substances
Any explosive or highly combustible substance which poses a risk to the health of passengers and crew or the security/safety of aircraft or property, including: ammunition, blasting caps, detonators & fuses, explosives and explosive devices, replica or imitation explosive material or devices, mines & other explosive military store, grenades of all types. gas & gas containers, e.g. butane, propane, acetylene, oxygen - in large volume, fireworks, flares in any form and other pyrotechnics (including party poppers and toy caps), non safety matches, smoke generating canisters or cartridges, flammable liquid fuel, e.g. petrol/gasoline, diesel, lighter fluid, alcohol, ethanol, aerosol spray paint, turpentine & paint thinner, alcoholic beverages exceeding 70% by volume (140% proof).
Chemical and toxic substances
Any chemical or toxic substances which pose a risk to the health of passengers and crew or the security/ safety of aircraft or property, including: acids and alkalis, e.g. spillable "wet" batteries, corrosive or bleaching substances - e.g. mercury, chlorine, disabling or incapacitating sprays - e.g. mace, pepper spray, tear gas, radioactive material - e.g. medicinal or commercial isotopes, poisons, infectious or biological hazardous material - e.g. infected blood, bacteria and viruses, material capable of spontaneous ignition or combustion, fire extinguishers (excepting as authorised by fire protocols and as aircraft emergency equipment).
Passengers are offered the choice to save if they choose to travel with hand luggage only. Passengers who need to check baggage in have the option of selecting a Luggage Upsize™ option to suit their needs at the time of making their reservation. A corresponding fee will be charged per passenger per one way flight. This excludes, but is not limited to items such as sporting equipment.
Please refer to the Luggage Upsize™ page for full details.
At the time of booking, select the Luggage Upsize™ option for each passenger in your party who wants to upsize. The amount displayed will be added to your total flight purchase price. If you require a different upsize option for the return sector, please book your flight sectors individually and purchase the appropriate Luggage Upsize™ for each sector.
Passengers who have not pre-booked Luggage Upsize™ online at the time of booking have the option of doing so by calling the call centre up to 4 hours prior to departure. Passengers who do not exercise this option up to 4 hours prior to departure can still do so at the airport on the day of departure but will be limited to purchase only the 15kg baggage tier. Additional weight in excess of 15kg will be subjected to the prevailing excess baggage charges.
Passengers who pay the Luggage Upsize ™ fee at the time of booking or up to 4 hours before departure are not entitled to a refund of the fee in the event that they do not travel or do not carry the upsized luggage allowance of checked-in luggage.
Any excess over the Luggage Upsize™ option selected; will be charged per kilo at the prevailing rates in the common currency of the departure airport.
Passengers who are travelling on (TR) Tigerair Singapore and (IT) Tigerair Taiwan operated flights are allowed 2 pieces of carry-on luggage provided that each item does not exceed the dimensions of 54 cm x 38 cm x 23 cm, with a combined weight of 10kg.
Any cabin baggage that does not meet the above requirements will need to be checked in accordingly and airport baggage charges will apply
See paragraph 'Prohibited items' for items not permitted in the cabin of the aircraft.
With effect from 15th October 2014, sports equipment will form part of your check-in baggage allowance. You may pre-pay for sports equipment check-in through purchasing Luggage Upsize under "Baggage Selection" option during the booking process.
If you have pre-paid your sports equipment under "Sports Equipment" fee and your travel date is before 1st February 2015, we will avail the sports equipment purchased. If your travel date is on 1st February 2015 onwards, we will contact you for alternative arrangement.
For more information on carriage of sports equipment, please click here
For Tigerair Singapore’s flights (TR):
For music lovers, here is some information on carriage of your musical instruments:
|Type of Instrument||Maximum Dimensions||Remarks|
105cm x 38cm x 23cm
Musical instruments that can be carried as carry-on baggage must not exceed these dimensions and will form as part of your carry-on baggage allowance. You are allowed 2 pieces of carry-on baggage (inclusive of the musical instrument), with combined weight of 10kg.
You are required to either purchase a seat or check-in any musical instrument that exceeds this dimension.
160cm x 40cm x 50cm
Musical instruments within the stipulated dimensions can be carried into the cabin and must have a seat purchased for it.
To purchase an extra seat, please contact the call centre to make your booking at least 3 (three) days before your scheduled flight departure. For medium-sized instruments, only one instrument per passenger is allowed onboard the aircraft with a seat purchased for it.
The instrument must be in a case with a handle, for it to be strapped to the seat and secured safely. You are advised to be at the boarding gate 5-10 minutes prior to boarding for our cabin crew to assist in securing the instrument.
Alternatively, if you do not wish to purchase an extra seat for the instrument, it can be checked-in.
Your instrument will form as part of your check-in baggage allowance. Luggage Upsize™ needs to be purchased up to 4 hours prior departure.
190cm x 60cm x 80cm
Musical instruments exceeding the dimensions of 160cm x 40cm x 50cm must be checked-in.
Your instrument will form part of your check-in baggage allowance. Luggage Upsize™ needs to be purchased up to 4 hours prior departure.
Due to safety reasons, we do not accept instruments exceeding 190cm x 60cm x 80cm (as part of carry-on and (or) check-in baggage).
Please be reminded that it is the passenger’s responsibility to ensure that all musical instruments are packed in a protective case.
In addition, due to Occupational Health and Safety reasons, any single check-in item should not weigh more than 30kg.
For Tigerair Taiwan’s flights (IT):
Instruments to be carried as hand carry baggage must not exceeding 30 x 117 x 38 cm.
Instruments within this category include the bugle, clarinet, flute, piccolo, trumpet, violin or viola and will form part of your free hand carry baggage allowance. Such items as accepted for carriage by Tigerair entirely at your own risk.
Any instrument exceeding the above dimensions must either be checked into the hold or a seat may be reserved with the appropriate fare paid.
Please contact with our call center for purchasing an adjacent seat for your instruments with the minimum fare at that time. That seat for your instrument does not contain any carry-on or baggage allowance.
Please note: You must bring your own wrapping belt for instruments. Tigerair is unable to provide one. If the instrument cannot be strapped to the seat, Tigerair will check-in your oversized instrument package to ensure the safety of passengers.
The carriage of live animals, including pets, insects, reptiles or any other form of livestock, both in the aircraft hold and cabin is strictly forbidden under any circumstances.
Seeing Eye Dogs are accepted for travel on Domestic Flights within Australia. Please call our call centre for more information.
Tigerair does not accept human remains for carriage on any routes.
Passengers are not permitted to carry the following articles into the security restricted area and the cabin of the aircraft but may be contained within checked baggage if local regulations allow for their importation:
Pointed/edged weapons & sharp objects
Pointed or bladed articles capable of causing injury, including: axes & hatches, arrows and darts, crampons (grappling iron, hooked bar of iron, or plate with iron spikes used in mountaineering), harpoons & spears, ice axes & ice picks, ice skates, lockable or flick knives with blades of any length, knives, including ceremonial, religious and hunting knives, made of metal or any other material strong enough to be used as a potential weapon, meat cleavers, machetes, open razors and blades (excluding safety or disposable razors with blades enclosed in cartridge), sabres, swords and swordsticks, scalpels, scissors with blades of any length, ski and walking/hiking poles, throwing stars, tradesman's tools that have the potential to be used as a pointed or edged weapon, e.g. drills and drill bits, box cutters, utility knives, all saws, screwdrivers, crowbars, hammers, pliers, wrenches/spanners, blow torches.
Any blunt instrument capable of causing injury, including tennis rackets, baseball and softball bats, clubs or batons - rigid or flexible - e.g. billy clubs, blackjacks (truncheon of leather covered lead with flexible shaft), night sticks & batons, cricket bats, golf clubs, hockey and hurling sticks, lacrosse sticks, kayak and canoe paddles, skateboards, billiard, snooker and pool cues, fishing rods, martial arts equipment, e.g. knuckle dusters, clubs, coshes, rice flails, nun-chucks, kubatons, kubasaunts.
Hoverboards, uniwheels and electric scooters
Due to the potential fire hazard from lithium-ion batteries that power these devices, Hoverboards uniwheels and electric scooter are not allowed as checked-in or hand-carry luggage. Restriction applies regardless of the watt-hour rating of the lithium batteries in such devices.