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Baggage

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Regulations for hand luggage

General restrictions

In compliance with new guidelines set by the International Civil Aviation Organization (ICAO) on hand luggage, various countries have implemented restrictions on carriage of liquids, aerosols and gels on passenger hand baggage.

Examples of liquids, aerosols and gels include:

  • All liquids including beverages, soups and syrups
  • Gels, including hair and shower gels
  • Pastes, including toothpastes
  • Creams, lotions and oils
  • Contents of aerosol cans, including sprays, shaving foam, deodorants
  • Mascara
  • Liquid-solid mixtures
  • Any other item of similar consistency

Note: The above items are some common examples and are not exhaustive.

The restrictions are as follows:

  • Liquids, gels and aerosols will only be allowed in cabin baggage if they are kept in containers with volumes of not more than 100 ml each.
  • These containers must be carried in a clear, re-sealable plastic bag. The total volume of the bag must not exceed 1 (one) litre.
  • Each person is allowed to carry only one such plastic bag.
  • The bag must be removed from cabin baggage and presented to security personnel for visual examination.

Medications and special dietary requirements, including baby formula:

  • Are permitted in cabin baggage.
  • Must be removed from cabin baggage and declared to security personnel at the checkpoint. These items may be subjected to security checks.
  • Customers with prescription medicine are advised to bring along supporting documentation (e.g. ID cards, letters from doctors) as verification.

As some countries have imposed these restrictions on both arrival and departure flights, this may affect your ability to carry duty-free purchases onboard the aircraft. Customers are advised to check with duty free personnel before making their purchases.

In order to maintain the flight safety and international guidelines, Taiwan CAA amended the requirements of "Allowed dangerous goods that can be brought by passengers or crew" that depart from Taiwan at 9th March 2015.There are some restrictions of portable chargers, blue flame lighter and electronic cigarettes or etc.:  Portable chargers must be put in your hand luggage; Premixing lighters(Blue flame lighter) that can prevent accidental are prohibited; Electronic cigarettes should be put in your hand luggage. Please visit CAA's website and check more details of dangerous goods on board.
There are some restrictions of China's civil aviation regulations, passengers please note that:

  • Passenger must not carry cigarette lighter and matches on board the flight.
  • Passenger must not put cigarette lighter and matches in hand luggage.
  • Passenger must not put cigarette lighter and matches in check-in luggage.

Note: The above items are some common examples and are not exhaustive.

Passengers may still carry on board the things they would normally take in carry-on baggage, such as cameras, personal music devices, books and clothing.

Existing restrictions for carry-on baggage remain the same.

Luggage Upsize™

Passengers are offered the choice to save if they choose to travel with hand luggage only. Passengers who need to check baggage in have the option of selecting a Luggage Upsize™ option to suit their needs at the time of making their reservation. A corresponding fee will be charged per passenger per one way flight. This excludes, but is not limited to items such as sporting equipment.

Please refer to the Luggage Upsize™ page for full details.

At the time of booking, select the Luggage Upsize™ option for each passenger in your party who wants to upsize. The amount displayed will be added to your total flight purchase price. If you require a different upsize option for the return sector, please book your flight sectors individually and purchase the appropriate Luggage Upsize™ for each sector.

Passengers who have not pre-booked Luggage Upsize™ online at the time of booking have the option of doing so by calling the call centre up to 4 hours prior to departure. Passengers who do not exercise this option up to 4 hours prior to departure can still do so at the airport on the day of departure but will be limited to purchase only the 15kg baggage tier. Additional weight in excess of 15kg will be subjected to the prevailing excess baggage charges.

Passengers who pay the Luggage Upsize ™ fee at the time of booking or up to 4 hours before departure are not entitled to a refund of the fee in the event that they do not travel or do not carry the upsized luggage allowance of checked-in luggage.

Any excess over the Luggage Upsize™ option selected; will be charged per kilo at the prevailing rates in the common currency of the departure airport.

Cabin baggage

Passengers who are travelling on (TR) Tigerair Singapore and (IT) Tigerair Taiwan operated flights are allowed 2 pieces of carry-on luggage provided that each item does not exceed the dimensions of 54 cm x 38 cm x 23 cm, with a combined weight of 10kg.

Any cabin baggage that does not meet the above requirements will need to be checked in accordingly and airport baggage charges will apply

See paragraph 'Prohibited items' for items not permitted in the cabin of the aircraft.

Sporting equipment

Sports equipment will form part of your check-in baggage allowance. You may pre-pay for sports equipment check-in through purchasing Luggage Upsize under "Baggage Selection" option during the booking process.

For more information on carriage of sports equipment, please click here

Musical instruments

For Tigerair Singapore’s flights (TR):

Musical Instrument may be checked in as part of your checked in baggage allowance, subject to size and space restrictions. Please refer to our FAQ for more information.

Carriage of live animals

The carriage of live animals, including pets, insects, reptiles or any other form of livestock, both in the aircraft hold and cabin is strictly forbidden under any circumstances.

Carriage of human remains

Tigerair does not accept human remains for carriage on any routes.

Prohibited items

Some items may endanger the safety of the aircraft and/or the passengers and crew onboard the flight and thus are not permitted as checked in baggage and/or as carry on baggage. Click here for more information. If in doubt, please contact our call center agents for assistance.

Sports equipment check-in

For sports enthusiasts, here is some information on checking-in your sports equipment